Cancellation, Return & Exchange

At AAR3, we strive to ensure a smooth and satisfying shopping experience for our customers. This policy outlines the guidelines for cancellations, returns, and exchanges for purchases made on our website, aarthree.com.

1. Order Cancellation

1.1 Before Shipment:

• If you wish to cancel your order, please contact us immediately at contact@aarthree.com. Orders can only be canceled if they have not yet been shipped.

• Once the cancellation is confirmed, we will process a full refund to your original payment method within [Insert Number] business days.

1.2 After Shipment:

• Orders that have already been shipped cannot be canceled. However, you may initiate a return or exchange once you receive the product (refer to the Return & Exchange section).

2. Return Policy

We accept returns under the following conditions:

2.1 Eligibility for Returns:

• The item must be unused, unworn, and in its original packaging with all tags attached.

• Returns must be initiated within [Insert Number] days of receiving the product.

2.2 Non-Returnable Items:

• Personalized or custom-made products.

• Items marked as "Final Sale" or "Non-Returnable" on the product page.

2.3 Return Process:

• To initiate a return, email us at contact@aarthree.com with your order details and reason for return.

• Once approved, ship the product to the address provided in our response. Return shipping costs are the responsibility of the customer unless the return is due to a defect or error on our part.

• After receiving the returned item, we will inspect it and process your refund within [Insert Number] business days.

3. Exchange Policy

3.1 Eligibility for Exchanges:

• Exchanges are available for size, color, or defective items.

• The item must meet the same eligibility criteria as returns.

3.2 Exchange Process:

• Contact us at contact@aarthree.com with your order details and exchange request.

• Once approved, ship the item to us as instructed. Return shipping costs for exchanges are borne by the customer, while shipping for the replacement item will be covered by AAR3.

4. Refunds

4.1 Refund Process:

• Refunds for canceled orders, returned items, or defective products will be processed to the original payment method.

• Depending on your payment provider, it may take [Insert Number] business days for the refund to reflect in your account.

4.2 Partial Refunds:

• In cases where the returned item is not in its original condition or is damaged, a partial refund may be issued at our discretion.

5. Damaged or Defective Items

If you receive a damaged or defective product, please contact us immediately at contact@aarthree.com with photos of the item and your order details. We will resolve the issue promptly by offering a replacement, exchange, or refund.

6. Contact Us

For any questions or concerns regarding this policy, please contact us:

Business Name: AAR3
Email: contact@aarthree.com
Website: aarthree.com

Thank you for choosing AAR3. We value your satisfaction and aim to make every shopping experience seamless and enjoyable.